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how to change mobile number in Emirates ID

Steps to Change Your Mobile Number in Emirates ID in UAE

If you want to have a document that contains both your biometric data and personal information, you need to secure an Emirates ID. This ID is also linked to a great variety of transactions and services in the UAE. Therefore, it is really important to know how to change mobile number in Emirates ID.

In this article, you will learn everything you must know about how to change mobile number in Emirates ID. Whether you are new to the UAE or need to change mobile number in Emirates ID, you have come to the right place for you. Doing this change is crucial if you want to move throughout the country and stay compliant.

Why Is It Important to Link Your Mobile Number to Emirates ID?

how to change mobile number in Emirates ID

For a variety of reasons, it is crucial that your mobile number is connected to your Emirates ID. It is not only necessary to keep a smooth relationship with your identity in the country but also opens up a lot of advantages. This is why it is so important to link your mobile number to Emirates ID:

  • Get Vital Notifications: First of all, by linking your phone number, you may get vital text messages from the Federal Authority for Identity and Citizenship (ICA). These alerts may be related to the progress of your replacement, renewal, or application for an Emirates ID.
  • Access Online Services: Moreover, linked mobile numbers enable access to the ICA’s online services. This entails confirming the authenticity of your Emirates ID, getting a new card, and easily changing personal information.
  • Identity Verification with UAE PASS: In addition, you may easily confirm your identity with the United Arab Emirates PASS app. You may improve your digital identification and access a range of public and private online services by connecting your number.
  • Verification of Transactions: Furthermore, for transactions that call for a one-time password, your phone number functions as a verification technique. During important transactions, the legitimacy of your identity is guaranteed by this extra security layer.

To take advantage of these perks and learn how to change mobile number in Emirates ID, make sure you complete the required procedures for a safe and easy experience.

Learn how to change mobile number in Emirates ID.

By using the United Arab Emirates PASS app or the ICA Smart Services website, you can easily and rapidly amend the registered phone number associated with your Emirates ID online. Follow this steps to learn how to update mobile number in Emirates ID:

  • Launch the ICA website or the UAE PASS app: Firstly, open the UAE PASS mobile app or visit the ICA website.
  • Use your data to log in to your account: Login by entering both your password and Emirates ID number. If you do not already have an account, the website will provide you with instructions to do so.
  • Click the “My Services” section: Moreover, enter this section and select the option “Update Mobile Number”.
  • Enter and Confirm a New Mobile Number: Next, input your new mobile number and confirm it. In your new number you will receive an OTP (one-time password) to confirm the modification.
  • Verify with OTP: Enter the OTP received on your new mobile number to authenticate the change.
  • Update your request: Subsequently, send your request to update your mobile number.
  • Confirmation Message: After you successfully change your registered mobile number, you should receive a confirmation message on your new number.

The process of learning how to change mobile number in Emirates ID is made easier if you follow these steps. For easy communication and access to a variety of services, make sure your contact information is up-to-date and accurate.

Visit ICA Smart Services site

To change your registered mobile number in your Emirates ID, a convenient method is to visit the ICA Smart Services website. To access and navigate the website, do these simple steps:

  • Launch a web browser: Firstly, on your PC or mobile device, open your favorite web browser.
  • Enter the URL for ICA Smart Services: Additionally, type or paste the URL for the ICA Smart Services website in the browser’s address bar.
  • Enter Your Account Login: Moreover, enter your Emirates ID number and password to access your account after entering the website. If you do not already have one, register using the directions on the website.
  • Locate the section that says “My Services”: Subsequently, find and click on this section after logging in. You may usually find a variety of services in there.
  • Click “Update Mobile Number” to proceed: Finally, choose the particular service option that says “Update Mobile Number in Emirates ID.”

If you follow these steps, you will not encounter problems in learning how to change mobile number in Emirates ID. Do not forget that this process will ensure you stay compliant and updated.

Verify your application submission

It is important to confirm the submission for accuracy and completeness after submitting your application to how to change mobile number in Emirates ID. 

  • Check Confirmation Message: Once you have submitted the request through the ICA Smart Services website or the UAE PASS app, look for a confirmation message. This message typically confirms the successful submission of your application.
  • Review Submitted Details: Navigate back to the “My Services” section on the platform and review the details of your submitted application. Ensure that your new mobile number is accurately recorded.
  • Check for Confirmation Email or SMS: The platform will send you a confirmation email or SMS. Check your inbox and messages for any additional confirmation.
  • Verify Status on the ICA Website or App: To find out the status of your application, re-log into the ICA Smart Services website or the UAE PASS app. This will inform you of the progress of your request and let you know if further action is required.
  • Contact Customer Support if Needed: Get in touch with the customer support representatives offered by the applicable platform if you run into any problems or have inquiries on the status of your application. They are able to offer direction and support at the moment.
  • Monitor Updates: Pay attention to any announcements or updates from the Federal Authority for Citizenship and Identity (ICA). These updates can contain information on your application’s approval status or any more steps that need to be taken.

Payment

Usually, you may update your cellphone number on your Emirates ID for free. However, there can be extra costs if you decide to finish the mobile number change by going in person to a typing center or service center. Here is a breakdown of the payment process and related details on how to change mobile number in Emirates ID:

  • Free Online Update: Utilizing the ICA Smart Services website or the UAE PASS app for updating your mobile number on your Emirates ID is typically free of charge.
  • Visit a Typing Center or Service Center: If you want to do this process in person, it is possible that you have to pay a fee. All you have to do is visit any Federal Authority for Identity and Citizenship (ICA) service center in UAE.
  • Required Documentation: Bring your original Emirates ID and a valid passport for verification purposes.
  • Form Completion: Fill out the necessary form provided at the service center.
  • Payment of Fee: Pay a fee of AED 70 for the mobile number update service. The fee may vary depending on the location and service provider.
  • Processing Time: The process may take approximately 10 working days, during which the necessary changes to your mobile number on your Emirates ID will be implemented.

Updating Mobile Number in Emirates ID Through The ICA App

how to change mobile number in Emirates ID

Using the ICA app, updating the cellphone number associated with your Emirates ID is a simple, and efficient process. Here is how to change mobile number in Emirates ID:

  • Download and Install the ICA App: Firstly, go to the appropriate app store on your smartphone. Subsequently, download the United Arab Emirates PASS app.
  • Make an Account or Sign in After you install the app, use your information to log in to your account. However, if you do not have one yet, you can create one with your Emirates ID number.
  • Navigate to “My Services” Section: Now, go to the section that says “My Services” in the app.
  • Select “Update Mobile Number”: Now, look for the specific service option labeled “Update Mobile Number” within the “My Services” section.
  • Enter and Confirm New Mobile Number: Afterward, input your new mobile number as prompted and confirm the entry. To confirm the modification, an OTP (one-time password) will be given to your new phone number.
  • Verify Using OTP: Retrieve the OTP from your new mobile number and enter it on the app to authenticate. By doing this, you can confirm the modification.
  • Submit the Request: After successfully entering the OTP, proceed to submit the request for updating your registered mobile number.
  • Receive Confirmation Message: Upon completion, you will receive a confirmation message within the app. This will affirm the successful change in your registered mobile number.

Cost of Updating the Mobile Number on Your Emirates ID

The cost associated with how to change mobile numbers in Emirates ID can vary depending on the method chosen for the update.

  • Online Update – No Cost: Utilizing online platforms such as the ICA Smart Services website or the UAE PASS app for updating your mobile number is typically free of charge.
  • In-Person Visit to an ICA Service Center – AED 70: Moreover, if you prefer an in-person approach, visiting a Federal Authority for Identity and Citizenship (ICA) service center involves a fee. They will charge you AED 70.
  • Fees at Typing Centers – Varies: In addition, some individuals may choose to visit typing centers for mobile number updates. Then, fees at these centers may vary depending on the location and service provider.
  • Additional Costs for Documentation Services: While updating your mobile number at service centers or typing centers, additional costs may be incurred for documentation services. These costs depend on the service provider.

What Happens if I Fail to Update my Mobile Number in my Emirates ID?

Failing the process of how to change mobile number in Emirates ID can lead to various consequences, impacting your access to essential services and communications. Here is what may happen if you neglect to update your mobile number:

  • Missed Notifications: Firstly, without an updated mobile number, you may miss important notifications from the Federal Authority for Identity and Citizenship (ICA). This includes updates on the status of your Emirates ID application, renewal reminders, or notifications regarding any changes to regulations.
  • Inability to Access Online Services: Moreover, an outdated mobile number may hinder your ability to access online services through platforms like the ICA Smart Services website or the UAE PASS app. This could restrict you from checking the validity of your Emirates ID, requesting a replacement card, or updating personal details.
  • Verification Challenges: Furthermore, without a current mobile number linked to your Emirates ID, you may face challenges in verifying your identity using the United Arab Emirates PASS app. This can impact your ability to access various government and private services online.
  • Communication Breakdown: Additionally, a failure to update your mobile number may result in a communication breakdown, as government entities and service providers rely on accurate contact information for official correspondence.
  • Transaction Hurdles: On the other hand, some transactions that require an OTP (one-time password) for verification may be impossible without an updated mobile number. This could pose challenges for secure and authenticated transactions.

In Summary

In conclusion, the process of learning how to change mobile number in Emirates ID is a straightforward yet crucial undertaking. By following the outlined steps in this article, you can seamlessly update your contact information. You can do it ensuring uninterrupted access to services and timely notifications.

Whether opting for the online method or visiting an ICA service center, staying proactive in this endeavor is essential. By doing this, you can maintain communication channels and navigate various transactions securely. 

If you want to read more articles about UAE-related topics, check out our insights. Moreover, if you want to know how we can help you and your business, be sure to visit our contact section.

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